Privacy Policy

Privacy policy for Nana Banana - AI Image Generator Platform
Dec 1, 2025

Introduction

Welcome to Nana Banana, the premier platform that aggregates the world's leading AI image generation models. At Nana Banana, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our AI image generation services.

Our Commitment to Your Privacy

Nana Banana is designed to provide you with access to cutting-edge AI image generation technology while maintaining the highest standards of privacy protection:

  • Your Images Are Private: All images you generate are visible only to you
  • Automatic Deletion: Uploaded reference images are automatically deleted within 24 hours
  • No Sharing Without Permission: We never share your images or prompts with third parties
  • Secure Storage: All data is encrypted and stored securely on our servers

Information We Collect

We collect only the information necessary to provide you with the best AI image generation experience:

1. Account Information

  • What We Collect: Name, email address, and authentication credentials
  • Purpose: To create and manage your account, provide customer support, and enable you to access our services
  • Retention: Account data is retained as long as your account is active

2. AI Generation Data

  • What We Collect:
    • Text prompts you submit for image generation
    • Reference images you upload (for image-to-image generation)
    • Images generated by our AI models
    • Model preferences and generation settings
  • Purpose: To process your AI generation requests and improve our service quality
  • Retention:
    • Uploaded reference images: Automatically deleted within 24 hours
    • Generated images: Stored until you choose to delete them
    • Prompts: Retained to improve model recommendations (anonymized after 90 days)

3. Usage Information

  • What We Collect:
    • Features and AI models you use
    • Generation frequency and patterns
    • Credits consumption
    • Error logs and performance metrics
  • Purpose: To analyze user engagement, optimize our AI model offerings, and improve service reliability
  • Retention: Aggregated and anonymized data may be retained indefinitely for analytics

4. Device and Technical Information

  • What We Collect:
    • Device type, operating system, and browser type
    • IP address and general location (country/city level)
    • Access times and session duration
  • Purpose: To optimize our services for different devices, ensure security, and prevent fraud
  • Retention: Logs retained for 90 days for security purposes

5. Payment and Billing Information

  • What We Collect: Payment method details, billing address, and transaction history
  • Purpose: To process payments for credit purchases and subscriptions
  • Storage: Payment card information is securely stored by our PCI-compliant payment processor (Stripe), not on our servers
  • Retention: Transaction records retained for 7 years for tax and legal compliance

6. Cookies and Similar Technologies

  • What We Collect: Preferences, session data, and analytics information
  • Purpose: To remember your settings, keep you logged in, and understand how you use our service
  • Your Control: You can manage cookie preferences through your browser settings

How We Use Your Information

We use the collected information to:

  1. Provide Our Services: Process your AI image generation requests using our aggregated AI models
  2. Account Management: Create, maintain, and secure your account
  3. Service Improvement: Analyze usage patterns to enhance our AI model selection and platform features
  4. Customer Support: Respond to your inquiries and resolve technical issues
  5. Payment Processing: Handle billing and credit purchases
  6. Security: Detect and prevent fraud, abuse, and unauthorized access
  7. Legal Compliance: Meet regulatory requirements and respond to lawful requests

Data Privacy and Security Measures

Your Image Privacy

  • Private by Default: All generated images are private and visible only to you
  • No Training Data: Your images are never used to train AI models without explicit consent
  • Download and Share: You control if and when to download or share your images
  • Secure Deletion: Reference images are automatically and permanently deleted within 24 hours

Security Measures

We implement industry-standard security practices including:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
  • Access Controls: Strict role-based access controls limit who can access your data
  • Regular Audits: Periodic security audits and vulnerability assessments
  • Monitoring: 24/7 system monitoring for suspicious activities
  • Backup: Regular encrypted backups to prevent data loss

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

With AI Model Providers

  • To process your image generation requests, we securely transmit prompts and reference images to our partner AI providers (Google, FLUX, OpenAI, Qwen, ByteDance)
  • These providers process data solely for generation purposes and do not retain your data
  • All providers are bound by strict confidentiality agreements

With Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

  • Payment Processor: Stripe (for payment processing)
  • Cloud Infrastructure: For secure data storage and processing
  • Analytics Services: For anonymized usage analytics
  • All providers are contractually obligated to protect your data and use it only for specified purposes

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders
  • Respond to lawful requests from public authorities
  • Protect our rights, property, or safety, or that of our users or the public
  • Enforce our Terms of Service or investigate potential violations

Business Transfers

If Nana Banana is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • View Your Data: Access your account information and generation history at any time
  • Download: Export your generated images and account data

Control

  • Delete Images: Delete your generated images at any time through your account
  • Delete Account: To delete your account, please contact us via email at our.assist.team@gmail.com. We will delete your account within 2-5 business days after receiving your request. Once deleted, your account cannot be recovered. All account-related content (including generated images, etc.) will be permanently deleted
  • Opt-Out: Unsubscribe from marketing communications

Correction

  • Update Information: Correct or update your account information in your profile settings

Restriction

  • Limit Processing: Request restriction of how we process your data (subject to legal obligations)

To exercise these rights, please contact us at our.assist.team@gmail.com.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Account Information: Until you request deletion via email at our.assist.team@gmail.com. We will delete your account within 2-5 business days after receiving your request. Once deleted, your account cannot be recovered and all account-related content will be permanently deleted
  • Uploaded Reference Images: Automatically deleted within 24 hours
  • Generated Images: Until you delete them, or upon account deletion
  • Prompts: Retained for 90 days, then anonymized for analytics
  • Payment Records: 7 years for tax and legal compliance
  • Usage Analytics: Anonymized data may be retained indefinitely

Children's Privacy

Nana Banana is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Nana Banana operates globally. Your information may be transferred to and processed in countries other than your country of residence. We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards, including:

  • Standard Contractual Clauses approved by regulatory authorities
  • Ensuring recipients provide adequate data protection

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification for significant changes (if you have an account)

Your continued use of Nana Banana after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: https://nana-banana.org Email: our.assist.team@gmail.com


Last Updated: December 1, 2025

By using Nana Banana, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your AI image generation needs!